Privacy Policy
Welcome to TechnoHome Zambia. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://technohomezambia.com, and when you engage with us for our home appliance products and services.
By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely via third-party gateways)
b) Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Deliver purchased products
- Respond to inquiries and customer service requests
- Send order updates and promotional emails (if subscribed)
- Improve our website and customer experience
- Comply with legal obligations
3. Sharing of Information
We do not sell, rent, or lease your personal information. We may share your information only in the following situations:
- Third-party service providers (e.g., payment processors, courier services) who assist in order fulfillment
- Legal obligations when required by law, regulation, or court order
- Business transfers, in the event of a merger or acquisition
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data. However, please note that no method of transmission over the internet is 100% secure.
Your data may be stored on secure servers hosted in Zambia or other countries with adequate data protection laws.
5. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal information (subject to legal and operational obligations)
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at:
📧 Email: [email protected]
📞 Phone: +260 773 506 561
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our site performance.
You can choose to disable cookies through your browser settings, but this may affect some functionalities of the website.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before interacting with them.
8. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
TechnoHome Zambia
📍 Niyati Plaza, Shop No. 7, Alick Nkhata Road, Inside Puma Filling Station, Opposite: Love of Home, Kalingalinga, Lusaka
📧 Email: [email protected]
🌐 Website: https://technohomezambia.com